Items will be processed to ship within 1-3 business days. Transit time will take an additional 3-7 days, depending on the carrier.

All orders will have free shipping (no cost for you).

All orders will be provided an email confirmation which will include tracking information once the shipping information is processed.

If a package is marked as "delivered" but you are unable to locate it, please do the following:

• Verify the shipping address provided
• Look around the delivery location for your package (e.g. left outside a nearby apartment)
• Check your mailbox or mail storage room
• Ask if someone else in your household accepted the package on your behalf

If it is determined that the package is lost or stolen, please contact us within 5 business days of the items estimated arrival time.

We do our best to ensure that our products are of the highest quality. However, there may be defects that slip by us or are damaged during shipping.

If you received a defective item, please contact us within 5 business days of receiving the item. Please provide a photo of the defect and the order number to help facilitate the replacement process.

If you are not 100% satisfied with your product, for whatever reason, contact us and we will process a return and refund at no additional cost to you. You may also review our return and refund policy here.